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Frequently Asked Questions

Q1: Are you a trading company or manufacturer?

       We are the manufacturer. Please read About Us to know us better, thanks.



Q2: Where is your company located? How can I visit you?

       Allwin is located in Tongxing Industrial Zone, Caijia Town, Beibei District, Chongqing, China , Zip Code 400709

       It takes about 30 Mins by car from Chongqing Jiangbei International Airport to our company. 



Q3: Do you have your own R&D team?

       Yes, We have a professional R&D team, After-Sales Service team, Process Production department, run a Product Lifecycle Management (PLM) system.

        As a manufacturer, we comply with the ISO9001 standard strictly.



Q4: How about the quality?

       Our equipments are excellent, from materials to parts are all produced by CNC. We only use control panels and some parts from world-renowned brands.

       The quality characteristics of our products are stable, reliable, interchangeable well, Precise, low noise, and long life.

       Materials of Inner Chamber and Disperser are able to customized in Ceramics, Wear-resistant steel, Wear-resistant stainless steel, stainless steel and Polyurethane to meet different requirements.



Q5: What is the operating temperature of your product?

       The operating temperature of our products is between 0 and 80°C, 0 and 176°F.



Q6: Have you ever exported products to foreign countries?

       So far, Allwin has exported more than 100 sets of agitator bead mills to Japan, Vietnam, Malaysia, Indonesia, Uruguay, Brazil, etc.



Q7: How is your after-sale service?

       We 100% guarantee 1:1 replacement of defective products

       Please read the After-sales Service to learn more, thanks.